
Document every conversation the same way, build the performance improvement plan, and track follow-ups so reviews happen on schedule.
Document the conversation the same way every time, so a write-up holds up when it matters and reviews happen on schedule instead of never.
Managers and HR leads in hospitality who need consistent, documented corrective action and a record of follow-through.
Excel and Google Sheets. Log each incident once. Have your policies reviewed by employment counsel for your state.