Host & Hostess Training Manual
Labor & HR

Host & Hostess Training Manual

$16
Instant download · Word

Phone scripts, reservation rules, wait quotes and seating logic in a 105-page manual that turns someone standing at the door into a trained host.

You check out securely on Etsy.

Train every host to run the front door the same way: the phone scripts, the reservation rules, the wait quotes and the seating logic that separate a trained host from someone standing at the stand.

What is inside

Who it is for

Restaurants, bars, hotels and clubs where the door sets the pace for the night and hosts turn over often.

How it works

Editable Word file. Add your floor plan, platform and standards, then train from it.

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Before you buy

Common questions

How do I get the file?

Checkout happens on Etsy. As soon as payment clears, the download is available from your Etsy purchases page and from the receipt email Etsy sends you.

What do I need to open it?

The format is listed under the price at the top of this page. Spreadsheets open in Excel or Google Sheets, and PDF files open in any PDF reader. There is no subscription and nothing to install.

Can you add my logo, restaurant name or currency?

Yes. Add the Branding Add-on in our Etsy shop, or ask about a custom build if you want the tool shaped around your operation.

What if I get stuck setting it up?

Start with the template help page. If that does not solve it, email hello@opsedgehospitality.com and we will walk you through it.

Can I try the method before I buy?

Yes. The free calculators and guides cover the same formulas and routines, and the Prime Cost Score quiz shows where to start.

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